Module 1: How to Read the Business Like an SDF

SDF Module 1: How to Read the Business Like an SDF

Your starting point for developing real training strategy — not just responding to manager requests.

In most organisations, SDFs are expected to capture training needs — but those needs are often vague, opinion-based, or incomplete. This module gives you the confidence and clarity to identify learning needs based on business signals, not guesswork.

🎯 Use this module if you’re an SDF, HR professional, or learning coordinator tasked with understanding what training the organisation really needs — and where to start.

Summary / Objectives :

Training needs aren’t “suggested” — they’re discovered.
In this module, you’ll learn how to observe business patterns, identify root causes, and confidently distinguish between real development opportunities and management deflections.


📌 What You’ll Learn:

🔹 What Drives Real Training Needs

  • Business growth and strategic changes

  • Performance reviews and compliance failures

  • New systems or shifting team dynamics

🔹 Why Managers Aren’t Always Right

  • Training as avoidance: misconduct, underperformance, deflection

  • Group training vs individual responsibility

  • Your role as the expert, not the assistant

🔹 Building a Training Trigger Framework

  • The difference between skills, systems, and will

  • Questions to ask managers

  • Capturing training needs in a way that makes sense


🛠 Common Mistakes to Avoid:

  • Accepting vague “the team needs soft skills” requests

  • Skipping the root-cause analysis

  • Forgetting that training is a business tool — not a feel-good activity


🧩 What to Do Next:

  • Download the Training Signals Checklist

  • Use the Training Trigger Assessment Tool

  • Watch Module 2: Where Skills Are — and Aren’t

Watch the Training

Training Signals Checklist

Checklist of events and signals that might indicate a training need (e.g. new systems, poor audit results, business changes).

Training Trigger Assessment Tool

Decision flowchart or form to evaluate whether a perceived issue is training-related or not.

SDF Conversation Planner

Question prompts to guide discussions with managers requesting training.