Module 2: Where Skills Are — and Aren’t

SDF Module 2: Where Skills Are — and Aren’t

Training only makes sense when you know what skills are missing — and which ones are already in place.

In this module, you’ll learn how to identify the actual skillsets needed in your organisation — not just what job titles imply. We’ll explore how to work with job profiles, performance feedback, and day-to-day realities to uncover real learning needs.

🎯 Use this module if you’re responsible for skills audits, WSP submissions, or building a training plan that actually reflects your workforce.

Summary / Objectives :

You can’t close a skills gap if you haven’t defined what competence looks like.
This module helps you analyse current capabilities by going deeper than job descriptions — and surfacing the gaps that impact operations, compliance, or growth.


What You’ll Learn:

The Role of Job Profiles in SDF Work

  • Using existing job descriptions — or creating basic ones

  • Aligning tasks, outputs, and competencies

  • Spotting out-of-date or missing data

Going Beyond Paper

  • Observations, interviews, and manager input

  • Gathering informal data: complaints, delays, or workarounds

  • Understanding what’s happening on the floor

Mapping Skills to Business Strategy

  • Identifying core skills by department or function

  • Matching workforce readiness to upcoming goals

  • Flagging high-risk capability gaps


Common Mistakes to Avoid:

  • Relying only on documents without asking questions

  • Confusing job knowledge with job competence

  • Skipping role-specific analysis (not all gaps are company-wide)


What to Do Next:

  • Download the Skills Mapping Template

  • Review current job roles vs actual activities

  • Watch Module 3: Designing a Fit-for-Purpose Training Plan

Watch the Training

Skills Mapping Template

Table to map current roles, skills required, skills present, and gaps identified.

Skills Discovery Interview Guide

Structured questions to use when assessing skills in informal or undocumented roles.